Case Study

Business Solution:  Strategic Consulting, Budget Alignment, Healthcare Consulting Challenge:  As a part of the Department of Veterans Affairs (VA), the Veterans Health Administration (VHA) serves the needs of nine million enrolled Veterans each year. With 300,000 employees and a budget of $60B, the VHA is America’s largest integrated health care system. VHA provides care at their 1,255 care facilities, which includes 170 medical centers and 1,074 outpatient clinics with varying… Read More »Case Study: Department of Veterans Affairs, Veterans Health Administration

Business Solution:  Healthcare Consulting, Strategic Planning, Balanced Scorecard, Organizational Survival Model Challenge:  The Hearing Center of Excellence (HCE) is a division of the Defense Health Agency (DHA) within their J-9 Directorate.  Members of the Army Medical Command (MEDCOM), Air Force Medical Service (AFMS), Navy Bureau of Medicine and Surgery (BUMED), and the Department of Veterans Affairs (VA) form the HCE.  Congress mandated that each of these organizations unite in an… Read More »Case Study: Defense Health Agency’s Hearing Center of Excellence